At peti4d, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and your rights as a Malaysian player on our platform.
These cards summarise the key principles of how peti4d handles your personal data. Please read the full policy below for complete details.
All personal data transmitted to and from peti4d is protected by 256-bit SSL encryption. We store data in secured environments with strict access controls, and we never transmit sensitive information over unencrypted channels.
You have the right to access, correct, export, and request deletion of your personal data held by peti4d. Submit a request via our support team and we will respond within 30 days in accordance with our obligations.
peti4d does not sell, rent, or trade your personal information to any third party for marketing purposes. Data shared with service providers is governed by strict contractual data processing agreements.
Our data practices take into account the Personal Data Protection Act 2010 (PDPA) framework applicable in Malaysia. We are committed to handling Malaysian player data with the care and transparency Malaysian law demands.
We use cookies and similar tracking technologies only for essential platform functionality, security, and anonymised analytics. You can manage cookie preferences through your browser settings at any time.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and accounting obligations. We do not hold your data indefinitely.
This Privacy Policy ("Policy") is issued by peti4d ("peti4d", "we", "us", "our"), the operator of the online gaming platform accessible at https://peti4d.click (the "Platform"). This Policy explains how peti4d collects, uses, stores, discloses, and protects personal data relating to individuals ("you", "your", "Player", "User") who access or use the Platform.
peti4d is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws and principles. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue your use of the Platform immediately.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy. Together, these three documents govern your relationship with peti4d.
For the purposes of this Privacy Policy, the following definitions shall apply:
peti4d collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / Passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications, support |
| Financial Data | Bank account details, e-wallet IDs (Touch 'n Go, Boost, GrabPay), transaction history, deposit/withdrawal records in MYR | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, analytics |
| Gameplay Data | Game activity logs, bet history, win/loss records, session durations, sports betting selections | Service delivery, responsible gambling monitoring, dispute resolution |
| KYC Documents | MyKad, Driver's Licence, Passport, proof of address documents, selfie images | Identity verification, regulatory compliance |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service, quality assurance, dispute resolution |
| Preference Data | Marketing opt-in/opt-out status, communication preferences, language settings | Personalisation, marketing communications |
peti4d collects personal data through the following primary methods:
Information you provide directly when registering for an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions. This represents the majority of the personal data we hold about you.
Technical data collected automatically as you use the Platform, including IP addresses, device identifiers, session logs, page views, and gameplay activity. This data is collected via cookies, web beacons, server logs, and similar technologies.
Identity verification data received from licensed KYC service providers as part of the account verification process. Fraud risk signals received from payment processors such as FPX, DuitNow, and e-wallet platforms. Publicly available information used to verify the accuracy of data you have provided.
peti4d processes your personal data only where a lawful basis exists under applicable data protection law. The following legal bases apply to our processing activities:
Processing necessary for the performance of the contract between you and peti4d — including account creation, processing deposits and withdrawals in MYR, delivering gaming services, and handling withdrawal requests to Maybank, CIMB, or e-wallet accounts.
Processing required to comply with applicable law, including Anti-Money Laundering (AML) obligations, Counter-Terrorism Financing (CTF) regulations, KYC requirements, age verification duties, and any order or instruction from a competent regulatory authority or law enforcement body.
Processing carried out in pursuit of peti4d's legitimate business interests, provided these are not overridden by your fundamental rights and freedoms. This includes fraud prevention, security monitoring, platform improvement through anonymised analytics, and responsible gambling monitoring.
Where required, we will obtain your explicit consent before processing your personal data, particularly in relation to direct marketing communications. You may withdraw consent at any time by contacting our support team or updating your account communication preferences.
peti4d uses the personal data we collect for the following specific purposes:
peti4d does not sell your personal data to any third party. We may share your data with the following categories of recipients where necessary and lawful:
Necessary transaction data is shared with payment processors and financial institutions to facilitate deposits and withdrawals. This includes FPX and DuitNow gateways, Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong Bank), and e-wallet operators (Touch 'n Go, Boost, GrabPay). These providers are bound by their own regulatory obligations and data protection policies.
Identity documents and verification data may be shared with licensed third-party KYC service providers engaged by peti4d to perform identity verification checks. Such providers are contracted to process data solely for verification purposes and are prohibited from using it for any other purpose.
peti4d uses third-party cloud hosting, content delivery, and platform infrastructure providers to operate the Platform. These providers have access to certain technical data as data processors acting on our behalf, under binding contractual data processing agreements.
We may disclose personal data to competent regulatory authorities, law enforcement bodies, or courts when required by law, in response to a valid legal request, or where necessary to protect the rights, property, or safety of peti4d, its players, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of peti4d's business, personal data held about our players may be transferred to the acquiring entity as part of the transaction, subject to the same protections described in this Policy.
peti4d retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to the following retention guidelines:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with peti4d's data destruction procedures.
peti4d employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Subject to applicable law, you have the following rights in respect of your personal data held by peti4d. To exercise any of these rights, please contact our support team using the details in Section 15.
You have the right to request a copy of the personal data peti4d holds about you. We will provide this information in a structured, commonly used format within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly via your account settings, or contact us for assistance with other data fields.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations — we cannot delete data we are required by law to retain.
In certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that we provide your personal data in a structured, machine-readable format, or transmit it directly to another controller where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to direct marketing, we will cease such processing immediately. For other legitimate interest processing, we will assess your objection against our legitimate interests.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so we can address your concerns directly before escalating to a regulatory authority.
The peti4d Platform is strictly for individuals aged 21 years or older. We do not knowingly collect personal data from persons under the age of 21. By registering for an account, you represent and warrant that you are at least 21 years of age.
If peti4d becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately suspended, all data will be deleted in accordance with our data destruction procedures, and any deposits will be returned to the extent possible. If you are a parent or guardian and believe your child has registered on peti4d, please contact our support team immediately so we can take prompt corrective action.
As an online gaming platform, peti4d may transfer personal data to, and process it in, countries outside of Malaysia — including to cloud infrastructure providers and technology partners operating in other jurisdictions. Where such transfers occur, peti4d ensures that appropriate safeguards are in place to protect your personal data, including contractual protections equivalent to those required under applicable Malaysian data protection law.
peti4d will not transfer your personal data to a jurisdiction that does not offer an adequate level of data protection without ensuring that appropriate contractual or technical safeguards are implemented. KYC documents are processed and stored only in jurisdictions with adequate security infrastructure.
peti4d reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how we process your personal data or your rights — will be communicated to you via email to your registered address and/or by a prominent notice on the Platform, at least 14 days before the changes take effect where practicable.
We recommend that you review this Privacy Policy periodically to stay informed of how peti4d is protecting your information. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which peti4d processes your personal data, please contact our Data Protection team through the following channels. Note that all contact details below are provided as plain text only and are not clickable links.
Send your privacy-related enquiry to: [email protected] — Please include your registered account username and a clear description of your request. We aim to acknowledge all privacy requests within 5 business days and resolve them within 30 days.
Our 24/7 live chat support team is available via the Platform and can assist with general privacy enquiries, data access requests, and marketing opt-out requests. For formal data subject access requests or erasure requests, please submit in writing via email.
We take all privacy enquiries seriously and are committed to responding to your requests promptly and in good faith. If you are not satisfied with our response, you retain the right to escalate your concern to the relevant data protection authority.
Our team is available 24/7 to help with any privacy concerns, data access requests, or questions about how peti4d handles your personal data. For players aged 21 and above only.